How It Works
Your Custom Pet Keepsake, Made Easy
At FiguMe, we turn your favorite pet photo into a personalized 3D charm or keepsake made just for you. The process is simple, personal, and designed to make sure you love the final result before production begins.
From photo upload to final delivery, our team guides your order every step of the way.
Step 1: Upload Your Photo
Start by uploading a clear photo of your pet.
For the best result, we recommend a bright, front-facing photo where your pet’s face and features are easy to see. Close-up photos usually work best.
Photo tips:
- Use a clear, high-resolution photo
- Make sure your pet’s face is not blurry
- Natural lighting works best
- Front-facing or slightly angled photos are ideal
- Avoid heavy shadows, filters, or blocked faces
If you are ordering multiple charms, you can upload multiple pet photos or leave notes for our design team.
Step 2: Choose Your Custom Details
Select your charm style, quantity, and any custom options.
You can choose the number of charms, select a theme, and add gift packaging or rush production when available.
Each order is made to feel personal, whether it is for yourself, a friend, a fellow pet lover, or a meaningful gift.
Step 3: Get a Free Design Preview
Before we make your custom item, our design team creates a preview based on your uploaded photo and selected details.
This preview helps you see how your personalized charm or keepsake will look before production.
We want you to feel confident before your order is made.
Step 4: Review & Approve
After your preview is ready, you can review the design.
If everything looks good, you approve it and we move your order into production. If something needs adjustment, you can let us know and our team will help refine the design before production begins.
Your approval helps make sure the final piece is made just the way you want it.
Step 5: We 3D Print & Ship Your Order
Once approved, your custom design is carefully produced using full-color 3D printing and finished with attention to detail.
After production, your order is packed with care and shipped to your door.
You will receive tracking information once your order has shipped.
What You Get
Every FiguMe order is designed to be more than just a product. It is a custom keepsake made from a photo you love.
Included with Your Order
- A personalized custom pet charm or keepsake
- Free design preview before production
- Carefully made full-color 3D design
- Thoughtful production and quality checking
- Secure packaging for shipping
Why Customers Love FiguMe
Made From Your Photo
Every piece starts with your real pet photo, making each order unique and personal.
Free Preview Before Production
You can review your design before we make it, so there are no surprises.
Perfect for Pet Lovers
A sweet gift for dog moms, cat moms, friends, family, and anyone who loves their pet.
Gift-Ready Option
Add gift packaging for birthdays, holidays, memorial gifts, or special occasions.
Friendly Support
Have a question about your photo, design, or order? Our team is here to help.
Frequently Asked Questions
What kind of photo should I upload?
A clear, bright, front-facing photo works best. Your pet’s face should be easy to see, without heavy shadows or blur.
Can I order more than one charm?
Yes. You can choose different charm quantities on the product page. If you want different pets or themes for each charm, please upload the photos and leave a note for our design team.
Will I see a preview before production?
Yes. Every custom order includes a free design preview before production.
Can I request changes to the preview?
Yes. If something needs adjustment, let us know before approval. We will help refine the design before production starts.
How long does it take?
Custom orders take time because each piece is designed, previewed, approved, produced, packed, and shipped with care. Estimated delivery times are shown at checkout and may vary by destination.
Is this a good gift?
Yes. FiguMe custom pet charms are perfect for pet lovers, birthdays, holidays, best friends, dog moms, cat moms, and meaningful keepsake gifts.
Ready to Create Yours?
Upload your favorite pet photo and let us turn it into a custom 3D keepsake made just for you.
Create Your Custom Pet Charm Today!